FAQs

Why Was My Order Got Cancelled?
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that is not true, please order again.

How to Wash Wigs?

Washing every 4 weeks is the best,  use a sulfate free shampoo when washing, do not scrub the hair. Please gently pet the shampoo/conditioner on and gently wash out all shampoo and conditioner. Always let your wig/topper air dry completely before styling or brushing.

How to Care Wigs?

Brush your wigs/toppers before and after wearing.
Hair 
oil is great option for rubbing between your hands and running mid-ends of hair to keep wigs from getting dry since your they are not receiving the same natural oils that our bio hair does; Silicone Mix can be used as a great deep conditioner for the wigs that can be done every 3-4 washes when you feel like the hair needs it. It really revives the piece.

If you use heat tools please keep the heat at 300 degrees, to ensure longevity of your piece.

How Long Can I Use the Wig?

Authentic human hair wigs can be used up to 2 years with proper care.

Do You Have Synthetic Products?

Yes but limited time and stock .
Synthetic items are categorized in "Colorful Wigs" collection.
We only offers synthetic items around festivals. Feel free to pick some when you are ready to celebrate.

Do You Work with Whole-sellers?

Yes, B2B business please email support@wigywigy.com

MOQ: 50 pieces. We can assist you with packaging & labelling if needed.